Our gold and stones are ethically sourced and 100% conflict-free, according to our knowledge and/or the documents provided by our legitimate and trusted suppliers.
Although we put our best efforts into describing our products as accurately as possible, each stone is slightly different. Please note that the sizes and weights on the production page are only approximate values.
Color of Products
Although we put our best efforts into displaying our products as accurately as possible, the colors of the metals or stones that you view on your computer monitor may be different from the actual colors of these products. We are not responsible for any inaccuracy in this regard.
All prices quoted on our website are in US Dollars. Prices are subject to change, without prior notice, according to material market price.
All the custom orders will be discussed during the visit to our studio or via email or phone calls to collect the right information.
Follow these simple guidelines to ensure your jewelry will always stay beautiful.
Apply all beauty products, such as hand lotion, body lotion, perfume, hairspray or deodorant, before putting on your jewelry. Jewelry should be removed prior to swimming or doing household chores which involve the use of abrasive cleaners or chemicals.
Silver: Wipe your jewelry gently with a soft cloth after you have worn it. Storing silver jewelry in a Ziploc bag limits the tarnishing process. If you would like to restore your jewelry’s lustrous finish, a soft brush (such as a toothbrush) and a mild detergent will easily and swiftly remove any signs of tarnish. Then rinse the piece and set it on a paper towel to dry. You can also use a silver polishing cloth, which is available from most jewelers. Silver dipping solutions are also helpful for detailed pieces. Please avoid wearing your jewelry in natural hot springs, as silver tarnishes a great deal when exposed to salty air and products containing sulfur. (For Oxidized Silver: Excessive cleaning may remove its finish. Please avoid ultrasonic cleaning or any form of liquid cleaning.)
Gold and Platinum: Wipe your jewelry gently with a soft cloth after you have worn it and store it in a cool, dry place. We recommend a professional ultrasonic cleaning service at your local jeweler for a much deeper cleaning. (For Black Rhodium Gold: Please avoid ultrasonic cleaning or any form of liquid cleaning solution.)
Diamonds and Other Gemstones: Wipe your jewelry gently with a soft cloth after you have worn it. Do not store your diamond jewelry next to other jewelry pieces as this may lead to unsightly scratches. We recommend a professional ultrasonic cleaning service at your local jeweler for a much deeper cleaning. (For Pearls and opals, Please avoid ultrasonic cleaning or any form of liquid cleaning solution.)
Should you require any further assistance, do not hesitate to contact us. We will be happy to answer any of your queries.
To request a repair, please contact us before returning the item. Once a repair is authorized, further instructions will be emailed to you. Repair costs and times may vary for damages caused by an accident or a customer’s carelessness. Repairs without prior authorization may be declined, and we are not responsible for any lost parts. Ring resizing is not included in the repair service.
The ring resizing service is available with a fee and a shipping cost, but only for a ring which was purchased directly from Pishon Jewels. Please note that this service is dependent on the ring’s design and how big or small it can become. Additionally, some of our rings are not re-sizable because of their unique design and the materials they are made from. Please contact us for further information with regards to this, as well.